Data privacy is very important to La Lista (Wiskow & White Ltd), we want to be open and transparent about our processing of data.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.lalista.com you are accepting and consenting to the practices described in this policy and our cookie policy.

Who controls your data?

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Wiskow & White Ltd. We are registered in England and Wales under company number 12480734 and have our registered office as Westcott, RH4 3PP.

What personal data do we collect?

The type of data we collect depends on your activity across our website. It can include:
 
Identity Data including your first name, last name, username, address, gender and date of birth.
Contact Data including your billing address, delivery address, email address and telephone numbers.
Financial Data including bank account and payment card details. SheerLuxe does not store any financial data.
Transactional Data including details about payments for products or services you have purchased from us.
Technical Data including internet protocol (IP) address, your login data, browser type, operating system and platform, as well as your journey through our digital platform (such as the links you click on and the searches you make), which videos you have watched, what content you like and share, which push messages you respond to and information collected in any forms you complete. We may also analyse which marketing activity led to your taking specific action on our digital platforms.
Profile Data includes your username and password, purchases or orders made by you, your interests, favourites, feedback and survey responses.
Usage Data including information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
 
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.

How is your personal data collected?

We use different methods to collect data from and about you including:
 
Direct Interactions: You may give us your data by filling in forms, using our website, or from corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

Sign up to any of our memberships;

Attend one of our events;

Enter a competition or promotion;

Request marketing be sent to you; or

Complete a survey / give us some feedback.

 
Automated Technologies or Interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.

How do we use your personal data?

We use the data we collect from you to provide you with our services. We may also use your contact details to communicate with you.

We will use your data for marketing, customer services and profiling your purchasing preferences.
 
We will use your data to provide you with any goods, services or information from La Lista you have requested.
 
We will disclose your information to our trusted service providers and agents for these purposes where the third parties agree to keep your information confidential in line with their privacy policies.
 
La Lista does not retain credit card details.

We will process your data when you enter our competitions. Your personal data will be used for La Lista to contact you regarding the competition, to identify contestants, to contact winners and to follow up on prize deliveries.
 
The processing of your personal data is based on the consent you provide when you choose to enter a competition.
 
Data that is forwarded to third parties, is only used to provide you with relevant marketing.

Who do we share your personal data with?

We will never share your personal data with any external party for their own marketing purpsoes.
 
All financial data is held by Stripe according to their policies and applicable data protection laws. La Lista does not retain this information.
 
We employ other companies and individuals to perform functions on our behalf. For example, carrying out surveys, fulfilling orders, analysing data, providing marketing assistance, social networks, hosting providers and other technical partners. They have access to personal information needed to perform their functions but may not use it for other purposes. They must process the personal information in accordance with this Privacy Policy and under the applicable data protection laws.
 
You can ask us or third parties to stop sending you marketing messages by following the opt-out / unsubscribe links on any marketing messages sent to you. You can also contact us any time on hello@lalista.com to ask us to modify your preferences.

How long do we keep your data?

All data held by La Lista will be anonymised after it has been inactive for a period of twelve months. This means it can no longer be associated with you. Anonymised data is kept indefinitely for research or statistical purposes.
 
We will keep your personal data if there are any legal requirements or if there is an open dispute.
 
You can re-subscribe to La Lista at any time, subject to our Terms and Conditions.

What are your rights?

Right to access:

You have the right to request information about the personal data we hold about you at any time. Contact La Lista to receive your personal data via email.
 
Right to portability:
Whenever La Lista processes your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us. Please contact us if you want this information.
 
Right to rectification:
You have the right to request rectification of your personal data if it is incorrect, including the right to have incomplete personal data completed.
 
Right to erasure:
You have the right to erase any personal data processed by La Lista at any time, except for the following situations:

you are suspected of misuse of, or have misused our services within the past four years;

where the information is needed in exercise or defence of legal claims;

where the information is required to comply with any legal obligations; and

any other applicable exemption under Article 17(3) of General Data Protection Regulation (GDPR) (EU) 2016/679

Exercising your rights

We take data protection very seriously and have therefore dedicated a member of the La Lista team to handle your requests in relation to your rights stated above. You can always reach them at hello@lalista.com
 
Right to complain to a Supervisory Authority:
If you believe La Lista has processed your personal data incorrectly, you can contact us anytime.
 
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.

Cookies

Cookies are small pieces of information issued by your computer when you enter a website. So we can give you a personalised browsing experience, our Site uses cookie information collection technology.
 
Cookies are stored by your browser on your computer’s hard drive. They can be used for a wide range of purposes, for example, to identify your computer’s previous visits to the Site, and to detect the most popular features of the Site.
 
A cookie session only lasts for the time you are on the Site and makes sure that once you’re logged in, you won’t have to login again unless you close your computer or quit your browser or logout of the Site. Usually when you close or quit your browser, it will automatically delete the cookie session.
 
La Lista uses two types of cookies:

A tracking cookie is stored on your browser for longer than your user session and is reset each time you visit the Site. We use tracking cookies to record vital statistics, for example, how you found the Site; and we use analytical cookies to monitor how the Site is performing and how much traffic we receive, usually through Google Analytics. This software gathers anonymous data relating to how you are using the Site and then provides us with visitor statistics.

La Lista does not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please be aware if you choose to disable cookies, you will not be able to take advantage of all of our features